FREQUENTLY
ASKED QUESTIONS

Find answers to the most asked questions by our users.

Do I need prior experience?

No. Whilst we believe that those with previous experience in the travel industry will have the most success with our platform, we’re happy for everyone to use the platform and all of it's features.

What support is available to me?

Plenty! Our online platform provides all tools necessary to run your business, from quoting to sales. Plus, our teams are ready to assist with complex holiday quotes.

How much does it cost?

We charge a small monthly subscription fee to access the platform. Please see our pricing page or speak to a member of the team for more details.

How do I get access?

Contact our team via our Contact Us page and a member of our team will message you and help you get set up on the platform.

When and how is commission paid?

Commission is paid by the 15th of the following month after the client's departure. For example, if a client departs in May, your commission arrives by June 15th.

What's the commission split?

We operate on an 80/20 split. You keep 80% of all commissions you make. We have found this to be the most competitive rate in the industry.

Are there any sales targets or minimums?

None. Sell holidays at your own pace. This platform can be used by anyone, whether you want to generate a full-time income or just book your own personal holidays through the platform at industry-insider rates.

Are there any additional charges?

Only standard credit/debit carge charges, which we will cover a portion of the costs too.

How can I cancel my subscription?

You can cancel your subscription at any time by sending an email to help@travelpartnergroup.com

Is holiday protection provided?

Absolutely. All flights and holidays booked through the platform are ABTA and/or ATOL protected, for the benefit of you and your clients.

Can I sell just flights or hotels?

Yes, all our itineraries can be sold as stand-alone products or grouped together to make bespoke holiday packages. You can sell flights, hotels, car hire, cruises and more on the Travel Partner Group platform.

Can I use the system for personal holidays?

Absolutely, and you'll only pay the net cost. In fact, there are a fair amount of users who use their subscription solely to get industry insider rates for their personal holidays.

Where can I learn more?

We're in the process of developing an educational hub for the platform and all of it's features. If you're a paying member, our team is happy to assist you with any further questions you may have about the platform. Just reach out to us via our Contact Us page.

FREQUENTLYASKED QUESTIONS